Saleh’s Mini-Market, Spital Hill, Burngreave, Sheffield

Saleh Hussein Abdullah started his business in 1996 and is now the longest-standing shopkeeper around The Green at the top of Spital Hill, Burngreave. Serving the Yemeni/Somali/Asian communities, he’s seen the area transform. Apparently, the neighbourhood used to have higher crime, but as more Moslem families moved in, the area has gained stability. Saleh says “It’s got a bit more problematic in the last three or four years, but it’s much better than it was in the 1990s.”

When he first arrived, the area used to be relatively uninhabited. There were lots of empty properties and the council would give prospective tenants a few sets of keys and let them choose which they wanted. But towards the end of the nineties, the housing stock filled up. Now, people can wait up to a year to be housed.

Saleh owns the building his shop occupies and business was very good up until a year or so ago. Recently however, his takings have halved. Saleh thinks this is partly to do with the recession and people being more careful, but also, there used to be 4 mini-markets around The Green and now there are 13, so there’s a lot less custom to go round.

Most of Saleh's trade is done on credit. Customers can accumulate up to £200 or £300 each and pay it off at the end of the month. He has a credit book in which he writes things down, but some of his customers just help themselves to what they need, (there’s a golf club in the shop, which is used to hook down boxes of cereal or rice from the upper shelves), then keep a note of what they owe themselves.

Occasionally, someone will ask for cigarettes or some Khat to chew and say they’ll come back with the money. He knows they probably won’t, but as it’s only a couple of quid, he’ll still give it to them to save a fuss. Most customers are local, but some come from afar. Occasionally they’ll even get Saudi Arabian students from Manchester driving over to Sheffield to eat in neighbouring restaurants, before stocking up on familiar flavours at Saleh's. The language of the shop is primarily Arabic.

If customers want something that he doesn’t stock, they will go elsewhere, but otherwise they are very loyal. When we asked why customers choose his shop rather than one of other 12, he replied: “I respect them and they respect me”. His friend agreed. “He’s been here the longest and he is trusted”.

NB: As was the case with almost every shop we visited in Istanbul, Saleh hospitably offered us a drink during our conversation, and gave us a bottle of mineral water each.

Accelerate, Attercliffe, Sheffield

Debbie, Stuart and Edie are part of the Sheffield fell-running ‘tribe’, passionate about running up hills, down dales, along canals and up mountains.

Over the course of the afternoon we spent at the shop, Stuart takes us through a range of subjects from store layout, business development, how they are bucking the economic downturn, marketing, ergonomics, shoe design, the scope of the running community, and the importance of the cup of tea. He also explained why he needs cover the city’s football divide, stocking shoes in red (for Blades fans) and blue (for Owls).

The shop has been open a few months, sited in Attercliffe, an area close to the city centre, associated more with manufacturing and lap-dancing clubs than state-of-the-art sports shops. However, their building G9 is one of several ‘G for Gateway’ buildings owned by a local millionaire, who is investing in the area he grew up and hoping to kickstart an upward spiral. And as Stuart says, “the locals have been really welcoming and friendly”.

Of course, Accelerate offers what any good running shop offers – an excellent range of kit and shoes, with the equipment, experience and knowledge required to analyse gait and get a good fit. However, this shop goes a few steps further.

As customers enter, they are greeted with “hello, kettle’s on. Tea? Coffee?” Rather surprised customers wonder where the catch is but there’s no catch, just a warm sense of community formed by a shared love of running up hills in the pouring rain! They also let customers wear the shoes they’ve bought outside in the streets and will still change them if they’re not right.

Stuart and Debbie lead regular ‘Breakfast’ runs for their customers, an hour or so out in the area followed by coffee and pastries. The shop sponsors two local pro fell- and road-runners.

Amir and Jasmin Kulauzovic, JAGODA, Trnovo, Ljubljana

Owned by two brothers, Amir and Jasmin, Jagoda opened for business in the Trnovo suburb in 2004. A few minutes walk from the Old Town centre, their bright yellow shop is posted on a pathway between the north bank of the Ljublianica river and a modern 70s housing estate.

From here they sell high quality fruit and vegetables, bringing colour to the neighbourhood in more ways than one. Their main aim is, of course, to run an economically successful business and support their young families. Before they arrived, others had tried but failed to make the shop's location work. However, through their innate creativity, kindness and lots of hard work they have succeeded in an extraordinary way, with the shop becoming a kind of 'social hub' for the neighbourhood.

Jasmin ensures they have good quality produce, visiting the wholesale market at 4.30am every morning to re-stock, from which he creates stunning displays in the shop.

From what we saw, the brothers greet almost every passer-by - customers and non-customers alike - with a variant of 'Dan-Dan' (hi-hi). Both men, queues allowing, will spend their time chatting with people, young and old, perhaps being elderly people's only daily social contact, keeping them in the loop with the neighbourhood. But the brothers offer much more than a good gossip spot, they exude a positivity and trust.

Amir, who looks after the afternoon stint, plays his favourite music, singing along and bringing a smile to the faces of passers-by. They'll look after a customers shopping, whilst they take their dogs for a walk, returning later to collect it, safe and sound. The elderly, in a habit left over from the currency change (from Tolars to Euros), will hand over their purses for the brothers to pick out what they are owed.

This measure of trust works both ways. If a customer is short of cash one day, their name and sum owed is written in the 'little blue book' . We're told this is an increasingly uncommon practice in Ljubljana.

One way they have used to establish a relationship with people in this dog-mad neighbourhood was to give a customer's dog a treat. Almost every dog would get one, till some owners complained about the inconvenience of their dog dragging them out of their way to snaffle up a treat, or that their dog proved allergic to the gift. There's still around six dogs who, each time they pass by, wait by the open door and hoover up their biscuit.

The treats are not just for the dogs. Children are given sweets too! And in autumn, Amir and Jasmin might barbeque corn-on-the-cob to give to their customers. In winter it would be chestnuts, which is also a time when Jasmin would also shovel up all the snow along the pathway to build big beautiful snowmen [thanks for the photos Amir].

Born in Ljubljana in the 1970s, of Bosnian parents, the brothers followed their father into the fruit and veg trade. He'd started supplying restaurants, the first business of its kind in post-independence Slovenia. They worked for him for a short while and have even named their shop after his business, Jagoda. Which translates as 'strawberry', the first spring fruit and is a metaphor for a new (political) beginning. Amir says there's not as much money in selling fruit & veg these days compared to the 90s, stating he earns in one month what his father would earn in 3 days. He adds most people don't know the shop is called Jagoda, the sign hanging on the door is often out of sight when the store is open.

Jagoda is open 12 hours a day from 7-7, and closed Saturday afternoon and Sunday. The brothers take the whole of August off. When asked what it was like when the brothers took their August vacation, a customer jokingly said it's like having his legs chopped off.

Slow Shop, Guangzhou

Slow Shop, tucked away on the 5th floor of a Mall by Martyrs Park metro station, is an enterprise run by designer/photographer, Ya Ya Qiu. Friends introduced us to Slow because it represents two things relatively new in contemporary China, an independent brand with an entrepreneurial spirit; ‘Take your time, it’s your life’ reads the maxim on her business card.

Ya Ya divides her time everyday between the shop, designing at home, and visiting local factories discussing production. Selling clothes, accessories, soft furnishings, home wares, gifts etc… roughly 80% of the products in the shop are her design and made locally, with the remainder produced by other young local designers.

One of the things she wants to bring to the public is an appreciation of Chinese characters, by putting them on clothing – rather than English-language slogans and brands – and for the characters to be seen as modern, desirable and up to date. She’s also making and exhibiting sustainable shopping bags to cut down on plastic. Her business started 3 years ago and she’s soon to open a new branch in Beijing

Secondhand clothes sellers, NanTing village

Tradition, we were told, dictates that secondhand clothes are not worn in China, because people like everything to be ‘new’ and not tainted with the lives of others – same is true of furniture apparently (unless it’s a valued antique).

Hu Xiang Qian (second from right) and some fellow recent graduates from the nearby Guangzhou Academy of Fine Arts, have gone against the grain and set up business flogging ‘dead mans stuff’ so they can earn money to develop their art careers independently without relying on selling their work through China’s rampant art market.

Painted with Italian tricolor because Qian loves an Italian girl, and situated on the village’s tight main street amongst many other new, trendy, student-orientated shops, the shop opened for business on the first weekend of our stay. They sell t-shirts (for 20-30Yuan, £1.50-£2), shirts, hats and jeans - imported from Thailand and bought in bulk - mostly good quality, quirky stuff, with an ‘almost new’ feel. They helped us by hosting an installation of a photo project on the outside wall of their shop.